Direct conversations
Speak with people who can answer practical questions about the products and work.
About Prime Windows
A family-run company with direct responsibility for every project
Prime supplies and installs windows, doors, conservatories and exterior products from its base in Stourport-on-Severn, serving homeowners throughout the West Midlands.
Local and accountableFrom first conversation to aftercare
Family-run businessMTC-qualified installers & surveyors, opens in a new tabNo-pressure quotations10-year guarantee
A direct service
Home improvements should feel considered, not rushed
Choosing new windows, doors or a conservatory involves more than selecting a picture from a brochure. The product has to suit the property, the measurements must be right and the installation has to be carried out carefully.
Prime is structured around direct responsibility. The company listens to what the homeowner wants to improve, explains the suitable options and prepares a clear quotation before work proceeds. There is no inflated opening price and no pressure to make an immediate decision.
That same approach continues through survey, installation and aftercare. Questions are dealt with by people who understand both the products and the practical work involved.
What family run means in practice
A smaller chain between your first call and the finished installation
Homeowners should know who is responsible for their project. Prime keeps communication direct and makes sure that the agreed specification remains central from quotation through to completion.
Straightforward advice
Compare suitable options without being pushed towards the most expensive choice.
Accountable fitting
The installation is treated as part of the product, not as an afterthought.
Aftercare
Prime remains available if a question arises after the work has been completed.
Installation standards
Product knowledge backed by technical competence
Prime's installers and surveyors are MTC qualified, opens in a new tab. MTC stands for Minimum Technical Competence and relates to the competence required for replacement window and door work.
Technical knowledge matters at every stage. The survey must translate the chosen design into accurate manufacturing details, while the fitting team must account for the opening, surrounding materials, sealing, operation and finish.
View completed workSurvey
Confirm dimensions, openings, access and the practical installation details.
Specification
Record the agreed frame, glass, colour, hardware and configuration.
Installation
Fit, seal, adjust and finish the products carefully within the property.
Handover
Check operation and explain relevant use, care and guarantee information.
Products and supply chain
The finished result depends on what is fitted as well as how it is fitted
Prime does not select products on price alone. The team sources established window, door and home-improvement systems that can be specified for the individual property.
Homeowners can compare frame styles, colours, glazing, opening arrangements and hardware with a clear explanation of the practical differences. The final written quotation records the agreed scope before anything is ordered.
Explore product brochures
From enquiry to completion
A clear route through your project
- 01
Initial discussion
Tell Prime what you want to replace, improve or create and share the property postcode.
- 02
Survey and choices
Review suitable products, finishes and configurations before final measurements are confirmed.
- 03
Written quotation
Receive a clear description of the proposed work and price without pressure to proceed.
- 04
Installation and aftercare
The team completes the fitting, checks the operation and remains available afterwards.
Based in Stourport-on-Severn
Local roots with coverage across the West Midlands
Prime's trading base is at Unit 34, Wilden Industrial Estate, Wilden Lane, Stourport-on-Severn, DY13 9JY. The team covers nearby Worcestershire towns and travels throughout the wider region for suitable projects.
Prime Windows Doors & Conservatories Ltd is registered in England and Wales under company number 15000613.
- Stourport-on-Severn
- Kidderminster
- Bewdley
- Worcester
- Malvern
- Bromsgrove
- Stourbridge
- Halesowen
- Redditch
- Birmingham
- Wider West Midlands
Independent reassurance
Check Prime's Assure accreditation and customer feedback
Prime is listed by Assure Certification under number 1321. Homeowners can also read independent customer feedback on Trustpilot before deciding whether to request a quotation.